Did you know…Â
Wanda has been in the coffee business for over 4 years….
But the owners of CoffeeClick have known her longer. Namely from the time they worked together at CB Group! There she started in 2011 as an administrative assistant, after which she moved to the CB Service Department in 2013.Â
Wanda is our “Rot in the Branding….
So what does she do? Wanda is the first point of contact for customers who request service or wish to place an order via phone and/or email. She answers all questions with a smile every time and will not hang up until all ambiguities have been cleared up. And is there a glitch? Then she makes sure that a technician is on the way as soon as possible, because too long without coffee…that just can’t happen!
Wanda gets energy from…
Hectic at work combined with a pleasant atmosphere on the shop floor! When she has once again managed to help a customer quickly and receives a compliment as thanks for this. Surely that is enjoyment! What further contributes to the good atmosphere and her work motivation are her immediate colleagues. AtCoffeeClick we have a very close team. We are always in for a little fun, but we can also be very serious and focused. As a team, we always put the customer first. We try to keep every customer, without exception, satisfied!"
Wanda finds it difficult when…
She cannot help customers as quickly as she would like. For example, when scheduling service visits. Whether it’s breakdowns or installations, it’s always and always will be a difficult puzzle. She always strives to solve the puzzle as quickly as possible. Together with her colleagues, like a top sports team.
Wanda finds it relaxing when….
She can go out and do fun things with her family and friends in her free time. Nice walks with the dog or shopping with “the kidsâ€. About the balance between work and private life, she says: “Thebalance is very good. I have two wonderful teenagers at home who I keep in check together with my husband. This is also a piece of teamwork, which is what I am made for. Our employers also think along proactively and that is much appreciated at home!